Privacy Policy

Sage Moxie (“we,” “us,” or “our”) is a data science and AI consultancy based in Victoria, BC, Canada. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect through sagemoxie.com, how we use it, and what rights you have.

1. Information We Collect

Information You Provide

Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data through cookies and similar technologies. This includes your IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and other standard web analytics data. This information is collected via Google Analytics (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries submitted through our contact form
• Deliver requested PDF resources to your email address
• Generate and deliver personalized assessment results
• Send follow-up communications related to your inquiry or assessment
• Understand how visitors use our website so we can improve it
• Maintain the security and performance of our website

We do not sell your personal information. We do not use your data for automated decision-making or profiling beyond delivering your assessment results.

3. Legal Basis for Processing

We process your personal information based on:

• Consent — when you voluntarily submit a form or accept cookies
• Legitimate interest — to operate and improve our website and services
• Contractual necessity — to deliver the assessment results or resources you requested

4. Data Sharing and Third-Party Services

We do not sell or rent your personal information to third parties. We share data only with the following service providers, who process it on our behalf:

Each of these providers has their own privacy policy governing how they handle data. We encourage you to review their policies:

• Google Privacy Policy
• Resend Privacy Policy
• Vercel Privacy Policy

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how you use our site.

Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect your experience on our website. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions — retained for up to 24 months, then deleted
• PDF download information — retained for up to 24 months
• Assessment data — retained for up to 24 months after your last interaction
• Analytics data — retained according to Google Analytics default settings (up to 14 months)

You may request earlier deletion of your data at any time (see Section 7).

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

For All Users

• Access — request a copy of the personal data we hold about you
• Deletion — request that we delete your personal data
• Correction — request that we correct inaccurate data
• Withdraw consent — withdraw any previously given consent at any time

European Economic Area (GDPR)

If you are in the EEA, you additionally have the right to:

• Data portability — receive your data in a structured, machine-readable format
• Restrict processing — limit how we use your data
• Object to processing — object to our use of your data based on legitimate interest
• Lodge a complaint with your local data protection authority

California (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

Canada (PIPEDA)

Under Canada’s Personal Information Protection and Electronic Documents Act, you have the right to:

• Access your personal information held by our organization
• Challenge the accuracy and completeness of your data and have it amended
• Withdraw consent for the collection, use, or disclosure of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at connect@sagemoxie.com. We will respond to your request within 30 days.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we use trusted third-party providers with strong security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Our website is hosted on Vercel, which may process data in various locations globally. Email delivery via Resend and analytics via Google may also involve transfers outside of Canada. Where applicable, we rely on standard contractual clauses or other approved transfer mechanisms to ensure your data is protected.

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

12. Contact Us